When in doubt, we follow the Shape Up methodology.

Having ideas

Ideas come from creators using the product, or ourselves using the product and seeing room to improve.

New ideas are discussed in Slack, where they sit in our collective imagination until the last week of each quarter.

Over time, Sahil adds them to the betting table in ‣.

Separate from ideas is:

• Technical debt: Technical debt issues are picked up in Slack weekly. These tickets often go straight to GitHub.
• Bug fixes: Also prioritized weekly in Slack. Generally once two creators report the same bug it is also solved ASAP.

Ideas are moved from the betting table are placed in the ‣.

Within the icebox, cards flow from:

• No Status
• Scoping Needed
• Design Needed
• Building Needed
• Next up (once shipped)
• Post-launch

After a post mortem is filed and included as part of a Monthly update, the card can be archived.

This pipeline is included at the bottom of each card, so you don’t have to remember it!