We want working at Gumroad to feel like working on a well-documented, open source project like Rails. Except it’s not open source, and you get paid for it.

Everything in here should be reflective of What matters most: save others' time, be accountable in an asynchronous fashion, ship high-quality work, scale yourself over time via process and automation.

Learn from others!

If you make a different decision than copy-pasting what others do, please have a good reason for it (and call it out ahead of time).

Having ideas

Ideas come from our customers. We discuss these ideas in Slack, and add them to the Icebox we decide it’s worth working on soon.

Included in ideas are:

• Technical debt: Technical debt issues are picked up in Slack weekly.
• Bug fixes: Also prioritized weekly in Slack. Generally once two creators report the same bug it is also solved ASAP.

Within the icebox, all cards flow from:

• No Status, to

• Scoping Needed, to

• Design Needed, to

• Building Needed, to

• Next up (once shipped and ready to be talked about)

  If there’s no launch needed: After a post-mortem dashboard is created in Metabase, the card can be deleted from the Icebox.