Link to the configuration

Shipping methods are the methods that your shoppers can use to send their products back to your warehouse. For each shipping method, you can add an amount that will be charged in case of a return shipment or an exchange shipment. Any order service that contains at least one exchange is called an exchange order. This amount will be charged once per service request i.e. once per service request. For example, if a shopper creates an order service that has two returns and one exchange, then the order service will be considered an exchange order service and the exchange amount will be deducted from the total.

Now, let's take a look at each of the shipping methods and the configurations you can do for each of them.


Waive-Off’s :


There is also an option to waive the shipping fee for any service requests coming in that has one or more exchanges as it will then qualify as an exchange order.