Multi-factor authentication (MFA), also known as Two Factor Authentication (2FA), provides more security for your accounts and organisation.

You can set up your mobile device to act as the key to protect your accounts by entering a 6-digit code in addition to your password.

You can choose between using:

Please see the steps and accompanying video below on how to set this up:

  1. When you sign in to, you'll see the More information required prompt. Choose Next.
  2. Under Step 1, choose Mobile app from the Authentication phone drop-down list.
  3. Under How do you want to use the mobile app? select the method you want to use to sign in:
    1. If you are using Microsoft Authenticator, please select Receive notifications for verification to authenticate directly from your mobile app, which may include fingerprint authentication.
    2. If you are using any other app, please select Use verification code to enter a new verification code each time you authenticate.
  4. Choose Set up and leave the Configure mobile app window open on your computer.
  5. On your mobile device, either open your existing authentication app or go to the app store to select one, install it, and open it.
  6. In your authenticator app, follow the prompts to complete any initial setup and then choose the plus (+) sign to add your account.
  7. Choose Work or school account, choose Allow when prompted for permission to take pictures and record video, and then follow the instructions to scan the QR code in the open window on your computer.
  8. After the account has been added, choose Got It.
  9. On your computer, choose Next, and then choose Next again.
  10. Now enter the code that appears on your mobile device into the prompt in the window on your computer in the box under Step 2, and then choose Verify.
  11. In the boxes under Step 3, enter a backup phone number, choose Next, and then choose Done.