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Jones's service orders are the easiest way to find new vendors for your service needs. Jones takes care of finding, approving, and scheduling service providers so you can focus on giving your employees the best possible workplace experience. This guide will walk you through the process of requesting a service through Jones.
<aside> 🛠 Here's the link to submit a service order on Jones: https://bit.ly/service-orders
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Contents:
Submitting a service order on Jones is easy! Jones uses a simple web form to collect basic information about you and the services you need. Once you submit the form, Jones will have one of our service coordinators reach out to assist you with your service needs.
<aside> 💡 Please be as descriptive as possible when outlining your service needs. The more information we collect upfront, the less back and forth there will need to be with your service coordinator later on.
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Once you have submitted a service order, you can sit back and relax! Your service coordinator will take it from there and begin reaching out to vendors to get quotes on your behalf. If there are additional questions that need to be answered before they can get quotes, they will reach out to you directly via email.
Once your service coordinator has collected a few quotes, they'll send you an email with the options.
<aside> 💡 The time it takes to get a service order scheduled varies greatly depending on a variety of factors. It's always better to reach out as early as possible so your service coordinator has ample time to schedule your service.
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After you select a vendor from the options your service coordinator provided, your service coordinator will ensure the vendor is compliant and reach out to your property management to get the visit on the building's schedule. Once everything is confirmed, they'll send you an email introducing you to the vendor and letting you know you are good to go.
Did we miss something? Not to worry! Just email our support team at [[email protected]](mailto:[email protected]?subject=Service%20Order%20User%20Guide%20Suggestion) ✌️