Sending a message from the shop floor is an effective and quick way for operators to notify people responsible for the machine about different issues they notice during production. Quite often these are remarks about the upcoming need for maintenance, problems in logistics, or other issues that obstructed the normal production process. And predefined contacts (in station settings) who receive e-mails from stations can also reply via e-mail.

Note: to enable this functionality, it is necessary to define the recipients in the station settings by an administrative user, please find more information here.

How to send a message from Shift view?

  1. Click on the "Messages" icon in the footer.

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  2. Click on "New message".

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  3. Enter the subject, choose the recipients and write the message.

  4. Click on the “Send” icon to send the message.

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How to archive messages?

  1. Click on "Messages" in the footer.

  2. Choose the message from inbox

  3. Click on "Archive". You can see archived messages under the "Archived tab" (next to "Inbox").

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How to restore or delete archived messages?

It is not possible to delete messages from the inbox, but they can be deleted after archiving.

  1. Click on "Messages" in the footer.

  2. Choose the message under "Archived" tab.

  3. Click on "Restore" or "Delete".

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How to send a message to Shift view?

If there is a message from Shift view to you, you can just send a message by replying to that message.