This section outlines the standard procedures for managing client support requests, troubleshooting issues, and maintaining high client satisfaction. The goal is to provide timely, professional, and consistent support while ensuring all interactions are tracked and actionable.

1. Client Support Channels

2. Support Ticket Workflow

3. Client Communication Standards

4. Post-Support Follow-Up

5. Knowledge Base & Documentation

6. Client Satisfaction & Metrics

7. Continuous Improvement