How Scope Works

1. Scope's Take Rate Structure
   • Projects <$10,000: 20% Scope take rate
   • Projects $10,001-$50,000: 10% Scope take rate
   • Projects $50,000+: 5% Scope take rate
   • These costs are in place to help Scope manage our platform costs
2. Project Process and Expectations
   • Opportunities: Scope will share opportunities with you directly through the Scope application. You are required to respond to opportunities within 24 hours, indicating whether or not you are interested.
   • Proposals: once you indicate interest in an opportunity the next step is to create a proposal which describes the estimated cost, timeline and solution. Communicate directly with the customer at this stage to get an accurate estimate generated as quickly as possible.
   • Contracts: once a customer accepts a proposal for a project you will draft a contract based on your proposal. You should send a contract no later than 48 hours after a customer accepts your proposal.
   • Project Acceptance: once a project is ready for review it will need to be accepted by the customer.
   • Payments: you will be paid a deposit of 40% when a contract is signed and the remainder of the project take rate when the project is accepted by the customer.
3. Attributes of a Scope Expert
   • Communication: articulating project understanding and next steps that are tailored to the customer’s level of technical understanding
   • Curiosity: digging into the customer’s pain points and providing creative solutions to meet their unique needs
   • Commitment: delivering high-quality projects that meet user’s expectations and have a limited number of bugs

Account Suspension

Scope Expert accounts may be suspended based on the following actions:

• Circumvention: Sending a project contract outside of the Scope application or requesting payment from a customer outside of the Scope application
• Inconsistent Communication: Not responding to multiple Scope opportunities or lack of communication to a customer once interest is indicated