Sarah manages product development at a Series B fintech startup, keeping her busy with client meetings, coffee shop working sessions, networking events, and package pickups. She frequently scans QR codes for things like menus and building access, but has had two close calls with fake codes, nearly entering her credit card info on a phishing site and accidentally opening a spam link.
These close calls with fake codes have made her cautious, underscoring the need for a solution like a link preview to help users stay safe without slowing down.
“I scan QR codes all the time, but I’m always nervous about what I might encounter. A link preview would help me stay fast without sacrificing safety.”
Frequency: 8-12 scans per day
Primary contexts:
Current behaviour: She immediately opens her iPhone camera to scan QR codes, hoping for a positive outcome. While she has learned to look for obvious red flags in URLs, many malicious codes can appear legitimate. She often feels frustrated when code results in slow-loading PDFs or broken mobile sites.