ICT Officer | Systems & Network Specialist | AI Evaluator | Remote Content Analyst

Contact

+254 727 289 727

kamaus94@gmail.com

Nairobi, Kenya

Education

Bachelor’s Degree in Communication & Computer Networks

The Technical University of Kenya, Nairobi

2013-2018

Languages

Languages

About me…

Hi, I’m Sammy 👋 — a tech-savvy professional and ICT Specialist who enjoys making work smoother for busy teams. Whether it’s keeping IT systems running, preparing reports, or moderating AI content, I like turning complex tasks into simple, efficient workflows.

I’ve supported leadership teams, handled ICT support, and worked remotely on AI data annotation and evaluation. That mix of roles taught me to balance precision, confidentiality, and adaptability — three things I carry into every project.

I’m fluent in tools like Google Workspace, Microsoft 365, Slack, Trello, and Hubstaff, and I’m always curious about learning the next tool that can save time or add clarity. My goal? Help teams stay focused on growth while I handle the details in the background.

Skills

Skills

Work History

Feb 2024-Present

Freelance AI Evaluator & Content Moderator

Remote

• Labeled and filtered multimedia data for training large language models and audio tools.
• Evaluated AI-generated responses and search ranking prompts (OneForma, Surge AI).
• Carried out content moderation and safety review tasks using proprietary platforms.
• Maintained strict confidentiality and achieved high QA scores in sensitive task categories.
• Adapt to evolving AI tools and workflows, delivering flexible, on-demand project support.

Feb 2023-Jun2025

ICT Support Technician

Constechno Ltd – Nairobi, Kenya

• Led user onboarding/offboarding, hardware provisioning, and account setup.
• Installed and managed Office 365, antivirus solutions, and operating systems.
• Provided remote and onsite support, including networked printers and structured cabling.
• Maintained internal documentation, conducted user training, and logged assets.

Key Achievements

• Reduced support wait time by 30% via proactive health checks.
• Enabled remote support for distributed teams using TeamViewer/RDP.

Oct 2019-Dec2022

Jun 2022-Sep 2022

ICT Engineer (Attached to Magnate Ventures Ltd)

EVO-Business Solutions – Nairobi, Kenya

• Managed Fortinet firewall appliances, mail servers, and biometric access systems.
• Provided technical support for video conferencing (Cisco VC), VoIP (Avaya), and surveillance.
• Implemented secure VPN access and monitored network traffic.
• Maintained IT documentation and assisted with audits and procurement.

Key Achievements

• Achieved zero network downtime in high-pressure signage production environments.
• Supported secure remote connectivity and bandwidth optimization.

Technical Support – Election Technology

**IEBC – Kenya**   

• Provided Tier-1 tech support to election officials in real-time.
• Deployed and tested KIEMS kits during national elections.
• Maintained data integrity and resolved device issues onsite.

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