Here's a small insight into the way we operate here at WeGift.
- We need to move fast.
- We need to fix problems we haven't solved before (using what we call; ‣)
- As a result, mistakes will happen.
- We need to take ownership of mistakes and let our learnings make us better
What we expect
- Own your mistake - direct and up-front. no excuses. Let's not waste time arguing over it, It's your mistake to own, love and cherish.
- Digest what you learned.
- Reflect and communicate what you will do next time to that sure the same mistake does not happen again
Build trust. Move forward.