Thank you for using "Rounded Corner Image". If you encounter any issues or have feature suggestions, feel free to contact us.

Support Scope

• Installation & Updates: App Store download and version updates.
• Permissions & Saving: How to grant Photos "Add Only" permission, troubleshooting when saving fails.
• Using the App: Selecting images, adjusting corner radius, preview and save flow guidance.
• Bug Reports: Crashes, freezes, inability to generate or save images.

FAQs

1. Cannot save to Photos?
   • Please enable Photos permission (Add Only) for "Rounded Corner Image" in system Settings. If you previously denied access, re-enable it in Settings.
2. Preview differs from the final result?
   • The app performs pixel-accurate rounding in the background and saves as PNG to preserve transparency. If discrepancies occur, update to the latest version or contact support.
3. Can it process images of any size?
   • The app calculates corners based on the original image pixels and supports common sizes. Extremely large or unusually encoded images may fail, in which case the app shows an error message.

Contact

• Email: duchoureai@gmail.com

Feedback

• To help us locate issues faster, please include:
  • Your device model and system version
  • App version
  • A description of the issue and steps to reproduce
  • If possible, a sample image (without personal or sensitive information)

We will respond as soon as possible and continuously improve the experience.