I’m interested in how people and organisations can make use of rituals to operationalise their knowledge.

We theoretically know a lot about how to do things. There is plenty of high-quality writing (and even more low-quality…) about every field, and about organisations and management in general. Plus, we all have lived experience. But I feel that there are large differences between people and organisations in (1) capturing and (2) operationally applying this knowledge. Apparently only a single-digit percentage of firms consistently apply basic management practices like meetings having an agenda and follow-ups.

Ritual practices seem to have the potential to make this capture and application more automatic. By ritual, I mean a practice that has a specific and non-obvious form, not just something like a daily team meeting or a monthly team social.

Some examples of rituals:

Some questions to consider about rituals: