Session Summary

Sam flagged that Templates behaved like a standalone RingCentral mode but only opened the SMS compose drafter, making it unclear that templates belong under SMS. I corrected the UI shape and deployed the LWC-only patch.

What Changed

• Removed Templates as a top-level RingCentral button.
• Kept the top-level RingCentral choices focused on Summaries, Call, SMS, and History.
• Added a nested SMS tool row that appears when SMS is active, with Compose Text and SMS Templates.
• Changed SMS Templates so it shows the Salesforce-rendered template library area instead of immediately opening the RingCentral SMS composer.
• Updated template use behavior: Use Template copies the template message and then opens RingCentral SMS compose for the selected Matter phone.
• Kept RingCentral as the live send/compose surface.

Evidence

• Live pre-change retrieve captured at tmp/ringcentral-sms-template-nesting-2026-05-17/live-retrieve/.
• Live QuickText query found 0 insertable template rows, so the library currently shows an empty SMS-template state until templates are created.
• node --check force-app/main/default/lwc/litifyRingCentralPanel/litifyRingCentralPanel.js passed.
• Static assertions passed for top-level Templates removal, SMS Templates sub-control presence, template handler wiring, hidden iframe behavior, and no direct compose launch from the templates workspace.
• Check-only deploy succeeded: 0AfUV000001WvAf0AK, component errors 0.
• Production deploy succeeded: 0AfUV000001Wug20AC, completed 2026-05-17T15:29:15.000Z, component errors 0.
• Tooling API confirmed litifyRingCentralPanel last modified at 2026-05-17T15:29:00.000+0000.
• Post-deploy retrieve captured at tmp/ringcentral-sms-template-nesting-2026-05-17/postdeploy-retrieve/ and matched local source except final newline formatting.

Files Touched

• /Users/samaguiar/Documents/Projects/Repos/sail-litify/Litify_AI_Integration_Project/salesforce-metadata/force-app/main/default/lwc/litifyRingCentralPanel/litifyRingCentralPanel.js