For credit cards with annual fees, it may be possible to obtain retention offers when contacting the credit card provider by phone.

<aside> 💡 Customers can try to obtain retention offers when calling their credit card companies before their annual cycle is renewed

</aside>

The retention offer can come in the form of:

Interestingly, if one is denied a retention offer when calling their credit card provider, for certain providers, the customer may be successful when calling more than once.

<aside> 💡 If initially declined a retention offer, a customer sometimes can be awarded an offer when calling more than once

</aside>

Retention offers are more likely to be awarded to customers that spend money throughout the year.

References

Retention Offers: Get More Out of Renewing Your Credit Cards: https://thriftytraveler.com/guides/credit-card/retention-offers/