🎯 The Problem

StackOps, a DevOps SaaS platform, had no in-house design function and relied on engineering to ship UI. The result: inconsistent user experience, bloated UI patterns, and poor internal adoption of new features.

• Product team lacked UX bandwidth
• Inconsistencies across modules created cognitive load
• Time lost in dev handoffs and rework cycles

🛠 What We Delivered (First 3 Months)

• Redesigned dashboard UX to improve clarity and focus
• Created feature usage guides to reduce churn and support tickets
• Introduced scalable layout rules and interim component system
• Worked with PMs to prioritize UX issues and reduce scope creep

📈 Impact

• 🚀 Increased engagement in 2 key modules (A/B tested)
• 🧹 Cleaner UI reduced visual clutter and learning curve
• ⏱ Cut dev rework cycles by 40%
• 🔁 POD retainer scaled delivery across 2 product verticals

🤝 Our Retainer Models

🔹 POC Retainer (Point of Contact)

• 1 Senior Designer embedded directly with client team
• Async-first collaboration (Slack + Notion)