Ventura, CA – October 2022 - Present
Jamf Pro Admin.
Ventura, CA – September 2018 - October 2022
Monitored the IT Help Desk via tickets, phone, and Microsoft Teams. Daily tasks included being in Active Directory changing passwords, updating group policies for Microsoft App Locker and troubleshooting Windows/macOS/iOS problems. Along side that I started to manage Jamf Pro. During the this time I migrated the on-prem Jamf Pro to the cloud. Intergraded systems such as Jamf Infrastructure Manager, Jamf Connect and Jamf ADCS. Upgraded and maintain all HQ conference room video conference gear to Microsoft Teams Rooms.
Syntel - Guitar Center
Westlake Village, CA – October 2016 - September 2018
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