💻 Work experience

IT Systems Administrator II

Patagonia

Ventura, CA – October 2022 - Present

Jamf Pro Admin.

IT Systems Analyst

Patagonia

Ventura, CA – September 2018 - October 2022

Monitored the IT Help Desk via tickets, phone, and Microsoft Teams. Daily tasks included being in Active Directory changing passwords, updating group policies for Microsoft App Locker and troubleshooting Windows/macOS/iOS problems. Along side that I started to manage Jamf Pro. During the this time I migrated the on-prem Jamf Pro to the cloud. Intergraded systems such as Jamf Infrastructure Manager, Jamf Connect and Jamf ADCS. Upgraded and maintain all HQ conference room video conference gear to Microsoft Teams Rooms.

IT Help Desk Technician

Syntel - Guitar Center

Westlake Village, CA – October 2016 - September 2018

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📚 Education / Certifications

Jamf 200

Certification

September 2018

CompTIA Network+