STÉFANY SOUZA DE JESUS
Project Management & Operations Support
Salvador, Brazil | LinkedIn | sstefanysouzadejesus@gmail.com | Portfólio
EXPERIENCE
Operations & Project Support Analyst Self-Employed Consultant Jan 2023 – Apr 2025
Remote, Brazil
- Led the digital transformation of compensatory time off control for a service business, migrating 30+ workers from paper-based to a digital system, which eliminated approximately 15 hours of weekly manual work and significantly reduced compliance risks.
- Designed and implemented automated reports and alert systems for operational KPIs, improving data accuracy for decision-making and enabling proactive management.
- Drove the adoption of new digital tools and processes by creating documentation and training users, ensuring stakeholder alignment and adherence to new operational standards.
Skills: Process Optimization, Workflow Automation, Stakeholder Management, Data Analysis, Google Workspace, Problem-Solving, Operational Planning.
PROJECTS
Tablet Menu Implementation – Digital Transformation
Google Project Management Certificate Capstone 2025
- Managed the full project lifecycle: defined scope, created WBS and RACI matrix, and built a Gantt chart schedule.
- Developed a communication plan and risk register to mitigate deployment and adoption bottlenecks in a simulated retail environment.
Cyclistic Bike-Share Expansion Strategy
Data Analytics to Project Roadmap Adaptation 2026
- Translated data analysis insights (using Python) into a structured operational and marketing roadmap for service expansion.