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HCM City ▪ nguyenthikhanhlinh.2109@gmail.com ▪ 0949416162 ▪ LinkedIn
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For the Google Docs version: https://docs.google.com/document/d/1gvcY_8_yKe-ihGgsixEBZ3e4auLTfPSQ/edit?usp=sharing&ouid=110456712808195251987&rtpof=true&sd=true
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I’m a Learning & Development Specialist with a student-centered enthusiasm. As an ICF Certified Professional Coach, I specialize in coaching programs and learning designing
PROFESSIONAL EXPERIENCES
AEON Vietnam Ltd.,
Talent Development Specialist
- From producing, & planning to organizing 12 projects as a project leader, with a total reaching of around 800 learners
- Designed and formulated Learning Roadmaps for blended learning styles, utilizing 70-20-10 methodology
- Showcased actively a solid stand within the internal Coaching core team (22 members in the Community)
- Conducted Learning needs analysis in varied methods, to be suitable with different focus groups and ultimately to meet the objectives
- Developed comprehensive design documentation for the Booking page and conducted quality assurance reviews, ensuring alignment with project goals and expected outcomes
- Synthesized a throughout Project Charter (including Roles Matrix, Works Breakdown Structure and Schedule, and RACI Diagram)
- Designed and built an interactive e-learning module to introduce Action Learning, working with an SME and using a storyboard-driven approach
April 2023 – Present
Fulltime
Unigap Coaching Data
Learning Designer cum Trainer
- Leveraged learners' knowledge with real-life scenarios and project-based roadmap
- Designed 3 MVP learning materials and continuously developed lesson maps with the specialist to strongly link the logical sequences of the course content, learners’ experiences, and the objectives together
- Interviewed the learning orders & learners and interpreted the competency gaps between the current states and desired outcomes for the Coaching & Self-management training
January 2023 – December 2023
Parttime
Base Enterprise
Learning & Development Specialist
- Conducted needs assessments with the leaders, and managers to analyze the objectives as well as the data for measuring learning effectiveness
- Consolidated more than 10-course maps and storyboards with KSAs and SAM frameworks
- Developed the process of formative & summative evaluation with the targeted learners
- Revised around 6 lessons’ contents within the onboarding roadmap, using flipped classroom techniques
- Instructed and coached in a performance support role for over 15 freshers in a designated department
- Cooperated with the instructional designers to design learning materials supporting specific learner personas
- Maintained the report to record the learners' learning path with individual insights
July 2022 – April 2023
Fulltime
Frasers Property Vietnam
Talent Development Executive
- Collaborated with universities to enhance social values which benefit both students and business
- Achieved 85% of employees hit FY2021 targets in L&D via coordinating and developing classes by analyzing competency gaps as well as individual development plans
- Initiated and mastered the performance management process on HRIS (Success Factors)
December 2020 – May 2022
Fulltime
EDUCATION
University of Houston, Houston, TX
Bachelor’s in Human Resources Management
August 2017 – December 2019
Student
ACHIEVEMENTS
International Coaching Federation (ICF)
Certified Level 1 Professional Coach
E-learning Certificates
- Train the Trainer
- Succession Planning
- Novice-to-Expert vs Bloom’s Taxonomy
- ADDIE vs. SAM methodology
- Assessment-Based Learning Activities
- Design Thinking by Udemy
- Google’s Project Management by Coursera