Learn how to set up your first shifts with Eat App

Restaurant shifts can be edited from admin.eatapp.co. Once logged in, navigate to the shifts tab at the top of the screen.

https://www.youtube.com/watch?v=PDF1nQj77L4

How to Add a New Shift

To add a new shift, press the "New shift" button on the bottom left hand side corner. You will be prompted with a new shift pop-up which will guide you through the process of creating your first shift.

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  1. ****Give the shift a name
  2. Assign a shift type. This is determined by whether or not the shift will be recurring or a one off special event. It's important to note that you can have an event shift overlap a recurring shift but you can't have more than one recurring shift overlapping.
    1. For recurring shifts, select the days of the week that the recurring shift applies to
  3. Select the date range for this shift. This is completely optional for recurring shifts (they will run indefinitely until they are set to inactive), but mandatory for event shifts.
  4. Select the time for the first and last seating. This does not indicate when the shift starts and ends, but rather the range where customers are able to either make reservations or walk-in for.
  5. Set the minimum and maximum number of covers for each reservation.
  6. Give this shift a color. This helps when quickly trying to determine which shift specific reservations fall under.
  7. Choose the availability type
    1. Tables: will auto assign reservations to tables based on your availability
    2. Volume: Will allow you to choose a total amount of customers you want to seat during this shift. This will not have automatic table assignments though, you will need to manually assign a table to your guests.
      1. By using pacing you can control the amount of covers you can handle on every time slot, either having same pacing applied on all slots or by having custom pacing every slot.Also you can disable pacing and you will need to set the total shift covers.
  8. Set the availability intervals, this determines how time slots are spaced out for customers to reserve. Eg: a 15 minute interval would allow customers to book at 1:00pm, 1:15pm, 1:30pm, etc.
  9. Assign a notice period, this will determine how far in advance customers need to make reservations for this shift.
  10. Custom durations: This will allow you to determine custom reservation durations for this shift. Eg: "Bookings for this shift should only last for 1 hour and a half".
  11. Add in any notes that could be relevant to you or your staff for this particular shift.