I currently lead a small but mighty team of Design Researchers, Design Strategists and Designers at Asurion. Here, you can find some thoughts on our approach, our thinking and some musings on where we want to go.
You can start exploring by reading about why we do research through design not just research for design, how we created a research team from scratch, or how we cook up design research with our research cookbooks. We also share more about our research cookbooks over at Learners here. There, we talk specifically about how the recipes and cookbooks, as one of our tactics, have helped us drive strategic democratization of research in our designer-led, research-supported model.
Research through Design