I am currently building a new Research & Insights team at HashiCorp, leveraging a democratized model of research and building on their culture of integrity, humility and reflection.
As we build the team and learn as we go, I will share thoughts on our approach, our thinking and some musings on where we want to go here. In the meantime, you can browse some of my work and thinking from previous roles and learning experiences.
You can start exploring by reading about how we created a research team from scratch at Asurion, or how we cooked up design research with our research cookbooks. We also share more about our research cookbooks over at Learners here. There, we talk specifically about how the recipes and cookbooks, as one of our tactics, have helped us drive strategic democratization of research in our designer-led, research-supported model.
Research through Design