Best practices to understand user experiences beyond digital interface and drive product decisions.

In today's world, to be able to craft meaningful design requires us to understand people, anticipate what they want to do and provide them with tools they need, exactly when they need them. Here are some methods that help us deliver real benefits to business through human insights. These are borrowed from Just Enough Research, Lean Analytics, Measuring the User Experience

User studies


Preparing for a User Study

Conducting a User Study

Synthesizing a User Study

Evaluative Research


Usefulness Research

Usability Research

Generative Research


Role Play / Bodystorming

Remote Research


Remote user studies

Collaboration Guidelines