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Hello, I’m Renz.

Operations Manager and Lead Generation Specialist with 5+ years helping digital agencies scale through automation, CRM systems, and high converting lead pipelines.

I build systems that increase bookings, reduce no shows, and make operations run smoother.

If your business needs better systems, better follow up, and better results, that’s where I come in.

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Key Results

40% Increase in Booking Rate

Built tracking systems and improved setter scripts for appointment setting teams.

30% Reduction in No Shows

Created automated lead follow up workflows using CRM and messaging automation.

20% Faster Client Onboarding

Optimized internal operations and standardized task workflows.

My Expertise

• Operations Management
• Lead Generation
• Automation
• CRM Systems

Tools I Use

Tools Stack

Work Experience

LinkedIn Manager

Reseller Engine

Sep 2025 to Present

• Responsibilities
  • Managed LinkedIn profiles and content
  • Grew professional networks
  • Generated inbound leads through campaigns and engagement

Customer Support Manager

Steal My Agency

May 2025 to Present

Handled 100+ weekly messages across WhatsApp, SMS, Email, and Instagram.

• Key results
  • 95%+ response rate
  • Built automated follow up systems
  • Reduced no show rate by 30%