How to connect Akia to RemoteLock

  1. Log into Akia
  2. Authorize the connection by visiting this link
    1. If you're not logged into RemoteLock already, it will prompt for you to log in
  3. Install the RemoteLock app in Akia (under the Integrations tab)

How to issue door codes

  1. Once the configuration by Akia has been completed, you will see a new component under the guest's profile that will allow you to issue new code to the guest.

    Screen Shot 2021-09-08 at 10.09.20 AM.png

  2. By clicking on Issue New Code, Akia will automatically generate a new access code to the guest's assigned room during the length of their stay.

  3. Once a code has been issued, the guest will receive a text message notifying them of the access code.

    Screen Shot 2021-09-08 at 10.09.25 AM.png

  4. If there is a need to remove the guest access to the room, you can simply click the Revoke button for the guest.