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The Principles
These are the principles for our remote-first culture:
- Our default way to communicate is async through record creation; like writing or recording a video that can be easily referred back to
- We use synchronous communication strategically; for nuanced conversations like giving feedback or for personal & professional development
- We have a balance of real-time & remote collaboration
- We create time to focus on deep work; by communicating async as default we have more time to deep work
- We aim to centralise & make permanent all of our documentation; like this handbook
- We have the right tools; through good use of Google, Slack & Miro
- All of the above equips us to be an inclusive place to work
Communication
We think of the way we communicate as either Synchronous or Asynchronous (async). In order to create enough time for deep work, we should ensure our default way to communicate is async. So that everyone knows what we're doing, and where they're supposed to be, you'll see we've illustrated how these types of communications should be illustrated in calendar invites at the start of the invite.
Asynchronous
Synchronous
Definition: when you send a message without expecting an immediate response
Definition: when you send a message and the recipient process the information and responds immediately