Last updated: May 2026
Subscribers may cancel their subscription at any time.
Cancellation takes effect at the end of the current billing cycle.
Because The Hospitality Memo is a digital publication delivered immediately upon release, refunds are generally not provided once payment has been processed.
However, we aim to treat subscribers fairly and reasonably. Refund requests may be considered in exceptional circumstances.
For support, please contact:
thehospitalitymemo@outlook.com