Link to the configuration
Refund Methods are the means by which money is credited to customers returning/exchanging merchandise. Refund methods can be configured in accordance with your return policy.
The deductions that you configure on refund methods will be exposed to shoppers as restocking deduction during their request creation flow. For more details on restocking fee, please visit this link:
We currently have 2 Refund Methods.
Turning a refund method on/off:
Navigate to Configure > Return Management > Refund Methods
Once, there, you can turn a refund method on or off by using the toggle.
You can make a refund method default by turning the default toggle off or on by clicking on the edit icon on the payment method. The default payment method will be pre-selected for the shopper at the shopper portal.