Last Updated: May 4, 2025

Welcome to the Receipto Support Center. We’re here to help you make the most of your experience with our app. Below you’ll find answers to common questions and ways to get in touch with us.


Common Topics

I’m having trouble scanning a receipt

Make sure your receipt is well-lit and fully visible in the camera frame. Avoid shadows or folded corners. We recommend placing it on a flat, contrasting background for best results.

The amount or merchant was detected incorrectly

Receipto uses OCR (text recognition) and sometimes accuracy can vary based on receipt layout or font. You can manually edit any incorrect fields before saving.

Does Receipto work offline?

Yes! All data is stored locally. You don’t need an internet connection or an account to use Receipto.

Can I back up or export my receipts?

At the moment, Receipto is offline-only. Export and cloud sync features are coming in future updates.

Do you collect any of my data?

No. Your data stays 100% private and on your device. We do not track or store anything.


Troubleshooting Steps

If something isn’t working as expected:

  1. Restart the app
  2. Check for updates on the App Store
  3. Try reinstalling if the issue persists