TL;DR: Every thumbs up or thumbs down you give on a prompt trains Cue to match your style. The more you rate, the sharper your prompts get.
Why rating matters
Cue learns from your feedback. When you rate a prompt thumbs up, you're telling the engine "more like this." Thumbs down means "skip this kind of thing next time." Over time, Cue starts surfacing prompts that match the way you actually talk — not generic coaching language.
Where to rate
- Finish your dial block
- Go to your Dashboard at app.asksayso.com
- Open the call session you want to review
- Scroll through the prompts that fired during that call
- Hit thumbs up or thumbs down on each one
What to rate up
- Prompts that helped you stay in control of the conversation
- Questions you actually used (or wished you had)
- Objection handlers that matched what the prospect threw at you
- Anything that moved the call toward the appointment
What to rate down
- Prompts that were off-topic
- Suggestions that didn't match the call context
- Anything you'd never say in your own voice
How fast does it improve?
Most agents notice a difference after rating 30–50 prompts across a few sessions. The more consistent you are, the faster Cue adapts. If you skip rating for weeks, Cue stays generic.