Last Updated: May 10, 2026

1. Introduction

Raksl ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app ("Raksl" or the "App").

2. Information We Collect

2.1 Merchant Information

When you install Raksl, we collect:

• Shop domain and basic store information
• Product data for products you enable for virtual try-on
• Usage statistics (number of try-ons, products enabled, etc.)
• Billing and subscription information
• App configuration and customization settings

2.2 Customer Information

Important: We do NOT permanently store customer photos on our servers. Here is exactly how customer photos are handled:

Server-Side Processing

• Customer photos are processed in-memory only on our servers
• Photos are immediately discarded after the try-on image is generated
• We do not store customer photos in our database or file storage

Security and abuse prevention

To protect the service and enforce usage limits, we may also process technical identifiers such as IP address and request metadata. We use this information for rate limiting, fraud prevention, and operational security. We do not use it for advertising or marketing.

We do not collect or store customer names, emails, phone numbers, or Shopify customer account details.