✨ Project Overview

Resq is a mobile app that helps friends and family members who sometimes need urgent financial aid.

🎯 Project Description

<aside>

People struggle to ask for or give financial help due to fear of rejection, privacy concerns, and the awkwardness around repayment. Most existing payment and lending apps are either too formal, overly rigid, making it hard to track who owes what, manage dependents’ spending, or set safe limits on shared funds. Our goal was to design a simple, trusted financial aid platform that removes emotional friction while adding clarity, accountability, and control to everyday money support among family and friends.

</aside>

👤 Users & Pain Points

Who are your users, and what’s bothering them?

• Who are the users?

1. Friends/ Family members who sometimes need quick financial aid
2. Family/ friends who regularly help those in need
3. Parents or caregivers managing funds and limits for dependents.

• What are their goals?

  Be able to help and get help urgently from trusted family and friends. Be able to ask and collect borrowed funds at stipulated time

  track dependent money and funds

• Pain points:

  1. Delay or fear of rejection when asking for help.
  2. Worries about privacy and appearing financially unstable.
  3. Awkwardness in asking for repayment.
  4. keeping a structure or track of who owes, what they owe and when they ought to pay
  5. Keeping track of how dependents spend their money/ allowance
  6. Can't find a payment app that gives people free access to a card but still sets limits

• Quotes:

  "I don’t mind helping, I just hate the awkward part of asking for my money back.”

  “Sometimes I just need small help fast — not a loan app judging me.”

  

Redesign Goals

• Create clear, action-driven CTAs that benefit both users and the business