- Who we are?
- Why do we exist?
- What do we do?
🎯 Your mission
Improve the quality of smartex.ai products and customer support, by reducing the amount of bugs/problems reaching production and speeding the development process
🔍 What we're looking for
We are looking for a QA Engineer to maintain and improve code quality by completing product and system compliance, investigating customer complaints, and overall improvement of companies' workflows, processes, and response times.
As a QA Engineer at smartex.ai, you will be testing our solution, identifying problems, and interfacing with the product and development teams to find and implement solutions in a timely manner in order to offer the best experience to the end-users.
- Test current products and identifying deficiencies
- Suggest solutions to identified product problems
- Investigate product quality in order to make improvements to achieve better customer satisfaction
- Help planning and participate in the overall Quality Planning strategy
- Collaborate with the Product team to ensure consistent project execution
- Oversee continuous improvement projects
- Collect quality data and identify key KPIs for product quality
- On-site customer support and troubleshooting
🛠️ Skills & Experience
- 1+ years of professional experience with Postman, Selenium, and Python or similar tools
- 2+ years experience as a Quality Assurance Engineer
- Knowledge of Linux, Embedded Systems, and scripting
- Excellent verbal and written communication skills
- Be customer-focused and results-driven
- Passion for troubleshooting, ability to come up with efficient solutions for product issues
- Fluency in English and Portuguese; Extra points for fluency in Italian and/or Turkish
- Extra points for experience in the Textile industry or other manufacturing activities
🏆 What we offer
- Salary package according to experience & skills
- Company stock options
- A dynamic work environment in a fast-growing company
- Working with an inspiring, young, talented team
- Career progression
- Office perks (snacks, fruit, coffee, pet friendly, etc.)