Project Overview

The purpose of this project was to assess the hardware performance of a laptop and identify potential performance limitations that could affect business operations. The assessment focused on key system components: RAM, CPU, storage, and BIOS settings.

By evaluating these areas, actionable recommendations could be made to enhance system efficiency, prevent slowdowns, and support employee productivity.

This project demonstrates practical IT support skills, including system inspection, performance analysis, troubleshooting, and documentation.

Step-by-Step Walkthrough

Step 1: Gather System Information

• Opened System Information (msinfo32) to record:
  • OS version: Windows 10 Pro
  • CPU model: Intel Core i5-7200U
  • Installed RAM: 16GB
  • BIOS Version: Insyde F.52
  • Storage type and capacity: 1.81TB HDD, 1.53TB free

Purpose: Provides a clear baseline of hardware specifications for performance evaluation.

Step 2: Evaluate RAM Usage

• Opened Task Manager → Performance → Memory
• Measured idle RAM: 4.5GB
• Measured RAM under load: 6.1GB (after opening multiple applications)

Purpose: Determine whether RAM capacity is sufficient for normal workloads and multitasking.

Step 3: Evaluate CPU Usage

• Opened Task Manager → Performance → CPU
• CPU idle usage: 2%