KPI Metrics for Project Management Team

Quantitative Metrics

Volunteer Retention Rates: Number of Volunteers who remain active throughout the project phases.
Deliverables: Number of successful deliverables for each sprint.
Number of Improvements: Improvements identified and implemented based on Retrospectives and feedback.

Qualitative Metrics

Customer Satisfaction: Customer happiness with all Deliverables.
Personal Growth: Gaining new skills for personal development.

Tracking Metrics

Volunteer Retention

Sprint	Volunteers at Start	Volunteers Dropped out	Volunteers at End	Retention Percentage	Reasons for Leaving	Notes
1	29	3	26	90	Personal opportunity and stopped responded for project
2	26	0	26	100
3	26	0	26	100
4	26	0	26	100

Sprint	Team	# Deliverables Completed	Notes (What they were)
Sprint 1	Design	1	1. Competitive Analysis
	Content	1	1. Content Inventory
	Research	2	1. User Interviews 2. Qualitative Analysis
	Product	1	1. Vision Board
Sprint 2	Design	1	1. Mood board
	Content	2	1. Site Map 2. Voice and Tone Guide
	Research	2	1. Interviews experience map 2. Personas
	Product	1	1. Product Roadmap
Sprint 3	Design	1	1. Low-fi Wireframes
	Content	2	1. Page Copy 2. Voice and Tone Guide
	Research	2	1. User Interviews 2. Experience maps
	Product	2	1. User stories 2. MVP
Sprint 4	Design	1	1. Low-fi and High-fi wireframes
	Content	3	1. Final Site Map 2. Final Voice and Tone Guide 3. Low-Fi Wireframe (Copy Design’s)
	Research	1	1. Storyboards
	Product	1	1. KPIs

Sprint	Total Improvements Identified	# of Retro Action Items Completed	General info on Improvement Recommendations
Sprint 1	NA	NA	NA
Sprint 2	5
Sprint 3	3
Sprint 4

Qualitative Metrics

Beulah Satisfaction - Get back from survey on feedback at end of Phase 1

Team Skill Building

PM Team Member	Skills worked on/Topics learned
Christine
Camilla
Raeesha
Appolnia