Over 77% of retail pharmacies in India struggle with manual billing (GST) and inventory tracking, leading to operational inefficiencies, stock mismanagement, and revenue loss due to the lack of an affordable and easy-to-use pharmacy management solution.
Why Retail Pharmacies Need a Vertical Solution -
- Overloaded Front Desk - 1-2 staff juggle customer handling, stock lookup, and billing — all while physically picking medicines. It’s slow and error-prone without automation.
- Distributor Chaos - Pharmacies manage 10x more SKUs and suppliers than a typical store. Manual purchase entries and reconciliations break down fast.
- Expiry is Non-Negotiable - Selling expired medicine risks license cancellation. Manual tracking isn’t reliable — auto alerts and batch tracking are a must.
- Sensitive Medical Data - Customer data includes prescriptions and insurance — general POS tools don’t secure this, exposing pharmacies to compliance risks.
- Zero Business Visibility - No stock alerts, margin insights, or sales trends. Owners operate blind, missing leakages and growth opportunities.
Why eVitalRx
Why has there been less adoption of these softwares?
According to Statistics, over 80% of the pharmacy sector in India is unorganized and cluttered, leading to numerous challenges that pharmacies face, such as:
Why Adoption is Hard
- Set in Their Ways - Owners have used pen-paper for years. Digital feels risky or unnecessary.
- Low Tech Comfort - Staff aren't tech-savvy. Training feels like extra work, not worth the effort.
- Poor Infra - No reliable internet, no barcode scanners — many still use notebooks.
- Compliance Blind spots - Owners ignore GST, expiry, or HSN codes — until it hurts them.
- Don’t Know What’s Possible - Most haven’t seen tools like eVitalRx. No clear pitch = no action.
Why Billing Software for Pharmaceutical business?
eVitalRx vs Generic Software (e.g., Vyapar)
| Feature |
eVitalRx |
Vyapar & Others |
Verdict |
| Inventory Management |
Built for pharmacy workflows |
Generic inventory system |
✅ eVitalRx wins |
| GST Compliance |
Pharmacy-specific GST handling |
Basic GST compliance |
✅ eVitalRx wins |
| Medicine Catalogue |
4L+ medicines preloaded |
No catalogue |
✅ eVitalRx wins |
| Expiry/Dead Stock Alerts |
Auto alerts for expired & slow-moving meds |
No smart alerts |
✅ eVitalRx wins |
| Batch Management |
Advanced tracking with batch & expiry |
Basic or missing |
✅ eVitalRx wins |
| Alternative Suggestions |
Shows profitable substitutes |
Doesn’t suggest alternatives |
✅ eVitalRx wins |
| Healthcare Integration |
Linked to billing & compliance |
Built for general businesses |
✅ eVitalRx wins |
| Pharmacy-Focused UI |
Tailored for pharmacy staff |
Generic user interface |
✅ eVitalRx wins |
Average Time for Blink of an eye= 100 - 400ms
Human Ability to Distinguish as instant = 200ms +
Competitive Landscape & SWOT Analysis