Why should I read this notice?

This notice explains how we at Customer.fish collect, use and protect your information. You should read it if you are, or want to become a customer.

What information do you collect about me?

Customers: When you sign up for Customer.fish, we collect your e-mail address, name and shop details. With your consent, we will use cookies and similar technologies to collect information about your browser and your IP-address. You can find more information about that in the section about cookies below.

How will you use my information?

We use your information to give you access to the Customer.fish platform and to send you e-mails about changes or technical issues that may affect platform performance. With your consent:

• We use the information collected by cookies and similar technologies to analyze how you use our platform with the aim to improve our technical support by resolving technical issues faster and more effectively.
• We e-mail you information about the Customer.fish service, such as notifying you about new or improved features.
• We send you reminders, for example when you have not used the service a while.

How long do you keep my information?

We erase information about how you use our platform on an ongoing basis. We keep this information no longer than 3 years. We will erase your information immediately after you cancel your Customer.fish account.

With whom do you share my information?

Technical service providers The Customer.fish platform is built on top of several cloud services. We have to share your information with those services to make Customer.fish work. These services include:

• Google Cloud Platform: The heart of Customer.fish. Most of your information is processed here.
• Mailgun: Our e-mail provider. Delivers all e-mails sent from the Customer.fish platform or its users.

Marketing service providers

With your consent, we share some of your information, mostly usage data that contains as little information as possible about you, with the following marketing services:

• Google: We use Google Analytics to collect usage statistics for our website. We share your IP-address and device fingerprint.
• Facebook: We share information about the fact that you are using our website. Facebook uses that information to show you ads. You can hide these ads by changing your Facebook settings

Where do you keep my information?