1. Introduction

Welcome to Mujeride ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (Mujeride and Mujeride Driver) and related services.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, phone number, profile picture
• Identity Verification: Government-issued ID, driver's license (for drivers)
• Payment Information: Credit/debit card details, payment history, billing address
• Profile Data: User preferences, saved addresses (home, work)

2.2 Location Information

• Real-time Location: GPS coordinates when using the app
• Trip Routes: Pick-up and drop-off locations, route taken during rides
• Location History: Previous trip locations for service improvement

2.3 Device Information

• Device Details: Device type, operating system, unique device identifiers
• App Usage: Features used, time spent in app, crash reports
• Technical Data: IP address, browser type, app version

2.4 Communication Data

• In-app Messages: Communications between riders and drivers
• Customer Support: Support tickets, feedback, and correspondence
• Emergency Contacts: Contacts designated for safety features