Information We Collect

In General, we may collect Personal Information. “Personal Information” means individually identifiable information that would allow us to determine the actual identity, such as user's avatar, name, age and location. We may also collect your geolocation information with your consent. We may collect this information through a website, mobile application or another online service.

There are three basic categories of information we collect:

Here’s a little more detail on each of these categories.

Information You Choose to Give Us

When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up a basic Hey Live Video Chat account, so we need to collect a few important details about you, such as: if you login with Facebook, we will collect your profile picture, name and age.

When you contact Hey Live Video Chat Support or communicate with us in any other way, we’ll collect whatever information you volunteer.

Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you’ve used and how you’ve used them.

  1. Usage Information. We collect information about your activity through our services. For example, we may collect information about: you interact with the services, such as frequency of your calls or messages, total time length of calls and number of messages.
  2. Purchase Information. We need to know the purchase or subscription history under user associated Apple ID to identify if user's account is active or expired.

How We Use Information

We may use information that we collect about you to: