Questo Wellbeing Private Limited (hereinafter referred to as "we", "our", "us" and “Questo” and shall include any affiliates) understands the privileged position we are in while providing the Programs through the Stoa Community and are committed to protecting the information and data shared by all of our users (hereinafter referred to as “you”, “yourself” and “Fellow”) with Questo. In light of the same, we have created this privacy policy (“Privacy Policy”) which is in compliance with the Information Technology Act, 2000 (“IT Act”) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"). The privacy mechanism outlined in this Privacy Policy, as amended from time to time, identify personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.

Please read this privacy policy carefully as by participating in the Programs and joining the Stoa Communities as defined in the T&C, you agree to be bound by the terms described herein and all the terms incorporated by reference. Any information provided to us is subject to this Privacy Policy. Should you continue to participate in the Programs or join the Stoa Community and provide your personal information, such act would constitute your consent to the terms contained herein.

Your Consent

  1. A prerequisite for participating in the Programs and obtaining access to the Stoa Communities is the acceptance of this Privacy Policy. This Privacy Policy shall apply to all users that join the Programs or Stoa Communities. You grant your consent to be bound by the terms of this Privacy Policy by:
    1. Joining the Programs or Stoa Communities as per the Terms of Use;
    2. submitting any information to Questo;
    3. by participating as part of a Program or on any Stoa Communities
  2. During your continued participation in a Program, we may need to send routine communications to you and other administrative messages through email and notifications posted on the Stoa Communities or through other means available, including text and other forms of messaging. You agree to receive our phone calls related to your participation in the Program or Stoa Community or any other mode of communication as may be deemed appropriate.
  3. When you also consent to allowing us to periodically send emails about new products, special offers or other information, which you may find interesting and in line with your interests. If you do not wish to receive promotional information from us, you can, at any time, choose to opt out of receiving such promotional communications by following the process mentioned in the promotional communication.
  4. You must ensure to provide us with the correct or up-to-date personal information at the time of registration for the Programs. This will allow us to contact you for further correspondences with respect to the Program. We are not responsible for any inaccurate information you provide to us, which may affect your experience on the Program and Stoa Communities.
  5. If, at any time, you want to access, update, modify or eliminate any information provided by you during the onboarding process or which is part of any profile maintained by Questo, you may do so by writing to us at [email protected] with a request for updating, modifying or deleting any information shared by you.
  6. We may, in future, request other optional information from you in order to provide a better experience for you on the Program

Personal Information

  1. While participating in the Program you will provide Questo with certain personal information which are required as part of the onboarding process for a Program or for any other purposes as Questo may intimate from time to time. The term “personal information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available with Questo, is capable of identifying the person concerned and includes amongst other things age, phone number, email id, location etc. You may also share certain “sensitive personal information” which includes within its ambit personal information of any individual relating to financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; any detail relating to the above as provided to or received by Questo for processing or storage. Any data that is freely available to the public or made available to Questo through public sources or by way of right to information will not be considered as sensitive personal information. We do not knowingly ask for sensitive personal information on the Stoa Communities, and Fellows should not disclose any sensitive personal information on the Stoa Communities. Questo shall have no liability for any information uploaded on Stoa Communities by the Fellows on their own. While using Stoa Communities you shall also be bound by the terms and conditions of the privacy policy of the respective Stoa Community. Please ensure that you read through the said privacy policy before submitting any sensitive personal information to a third party on Stoa Communities. All information upload by a user shall be deemed to be uploaded in compliance of all applicable laws.
  2. Questo has implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is commensurate with the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. However, Questo will take all reasonable measures to ensure that your information is not modified or used for any unauthorised purposes.
  3. You have the right to request for edits, modifications or deletion of any personal or sensitive personal information provided to Questo. When editing or deleting personal information shared by you at your request, we may ask you to verify your identity before we can act on your request. However, we do not assure that we will delete all residual copies and archives made by any third party service providers without our knowledge and consent.
  4. During the course of participation in the Program the following information may be collected from you:
    1. Name
    2. Gender
    3. Date of birth
    4. Email Address
    5. Phone number
    6. Link to Your LinkedIn profile
    7. Twitter profile
    8. Work Profile
    9. Annual Salary
    10. Current Designation
    11. Financial Information (including details for payments)
    12. Residential Address
  5. Questo may also keep records of telephone calls received and made to their personnel for regarding the Program and your enrollment and onboarding in the Program as well as recordings of calls and sessions conducted on any Stoa Community.
  6. The Stoa Communities may enable users to communicate with other users or third-party service providers to post information to be accessed by others, whereupon other users may collect such data. Questo hereby expressly disclaims any liability for any misuse of such information that is made available by Fellows on Stoa Communities in such a manner.
  7. Questo shall not be responsible in any manner for the authenticity of the personal information or sensitive personal information supplied by the user to Questo. If a user provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Questo has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Questo has the right to suspend access to Stoa Communities or the Program.

Use of personal information

  1. Questo will collect and retain your personally identifiable information only to the extent that it is necessary to fulfill our services to you and for regulatory purposes. Any personal information submitted by you to Questo or collected by us will be used only for the purposes mentioned below:
    1. for onboarding of the Fellow as part of the Program
    2. to carry out our obligations arising in relation to the Programs;
    3. To improve the Program's functionality, and to customise your experience with us;
    4. To communicate with you about the Program and Stoa Communities;
    5. To verify your identity and perform checks to prevent fraud;
    6. Non-personally identifiable information, exclusively owned by Questo may be used in an aggregated or non-personally identifiable form for internal research, statistical analysis and business intelligence purposes, and Questo may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates;
    7. Dealing with grievances, complaints and queries raised by the users or other Fellows
    8. Ensuring that the provisions of the Terms of Use and Privacy Policy are complied with by all users.

Disclosure of personal information