Loanspot Privacy Policy

At Loanspot, we treat your personal information as private and confidential. We are committed to protecting your privacy and providing you with the highest security at any point of interaction with us. This Privacy Policy details the personal information we collect and how it is handled and protected.

This policy (together with the Terms and Conditions) sets out the grounds on which any personal data we collect from you, or that you provide to us is processed by Loanspot. Please read the following carefully to understand our views and practices regarding your personal data and how it is treated. By continuing to access the Loanspot website/product, you accept and consent to the practices described in this policy.

Information We Collect and Use

• Loanspot collects information about you from a variety of sources, such as website visits, applications, identification documents, your preferences, personal financial statements, interactions with our customer care centre and other third parties (i.e. credit bureaus, payment gateway) or other financial institutions and other written or electronic communication reflecting information such as your name, address, identification details/numbers, telephone number, occupation, income, assets and any other information deemed necessary.
• Loanspot may use your transactional account history such as payment records, debit/credit card usage. We may also receive information from third parties such as family or friends, solicitors, employees, website/social media pages made public by you, government agencies, regulators, supervisory or credit agencies.
• We may also collect other information such as telephone conversations when you call any of our customer care lines or send an email.

Non-Personal Information Collected by Loanspot

To achieve our objective of providing you with current information on the best loan offers/options available in the lending space, Loanspot may collect certain information when you access the website to perform certain tasks such as grant you access to some parts of our website/product or conduct research on your behaviour on the website/product in order to improve our services. Loanspot will not disclose your information to any person outside the organization except as described in this policy.

Cookies

Cookies are small text files stored on the browser directories of your device (computer or mobile phone) whenever you visit a website/product. Cookies are used among other things to identify users, retain your preferences to tailor your experience while accessing the website/product, and analysis of website/product traffic.

Loanspot uses cookies to improve your experience while on its website/product. Some cookies are needed to access certain areas of the website/product and the use of analytics cookies helps Loanspot understand how you use the website/product which enables us find the content that is most useful to you.

Use of your Personal Information

The collection and use of your personal information by Loanspot are guided by certain principles. These principles state that personal information should:

• Be processed fairly, lawfully and in a transparent manner.
• Be obtained for a specified and lawful purpose and not be processed in any manner incompatible with such purposes.
• Be adequate, relevant and limited to what is necessary to fulfil the purpose of processing such information.
• Not be kept for longer than necessary for the purpose of processing the information.
• Be accurate and where necessary, up to date. In the event that the information is inaccurate, take steps to rectify or erase such data.