<aside> 📅 Last update: 26 September 2022

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To us, privacy is important — which is why we respect and take yours seriously. Our goal is to do more than what the law requires us to, as we aim to earn your trust and confidence in the fact that we are careful with your data.

General Information

This policy sets out our privacy practices for your reference, and explains how we handle the information we collect from you when you visit and use our sites, services, mobile applications, products, and content (“Services”).

What We May Collect

We collect information about which CloudTix pages you access, information about your mobile devices (such as device or browser types), information you send us (such as the email address that is used to register or communicate with us), and referral information.

When you use CloudTix’s Services, we may collect and store your Internet Protocol address. We may then use this information to fight spam and other forms of abuse, to personalize CloudTix’s Services to better suit your needs, or to generate aggregate, non-identifying information about how people use CloudTix’s Services.

Additionally, because you are required to create your CloudTix account and authenticate it via your account on the third-party service that is Facebook, we may collect, store, and periodically update the contact lists that are associated with that third-party account, so that you may connect with existing contacts from that service who are also on CloudTix.

Use of Information

We primarily use the information including but not limited to following purposes:

• To facilitate your usage of our services.
• To process or facilitate payments.
• To Contact you with promotional offerings or other communications that may be of interest to you.
• To perform internal operations necessary to provide our Services, troubleshooting software bugs and operational problems, to conduct data analysis, testing, research, and to monitor and analyse usage and activity trends.
• To personalize the content and features you see when you visit our sites.
• To respond to your questions and assist with problems with our Services.
• To assist you when you contact our customer support services, including a) Direct your questions to the appropriate customer support person, b) Investigate and address your concerns, c) Monitor and improve our customer support responses.

We will not email you to ask for your password or other account information. If you receive emails requesting these details, please send them to us so we can investigate.

Sharing of Information