Privacy Policy – Client Travel App
Last Updated: January 25, 2026
This Privacy Policy explains how this travel companion app collects, uses, and protects your information. We are committed to transparency, user control, and responsible data handling.
This app is a digital travel companion provided by the travel agency you booked with. It helps you securely access trip details and receive assistance during your journey.
The app is powered by an underlying technology platform that manages data processing, security, and feature delivery on behalf of the travel agency.
We collect only the information needed to deliver travel-related services.
a. Trip & Booking Information
Booking or reference ID
Traveler last name
Trip details such as train, flight, or hotel information
Purpose:
To allow you to access your trip securely without creating an account.
b. Location Information (Optional & Consent-Based)
The app may access your live or last-known location only if you explicitly grant permission.
Why location is used:
To assist you during trips if support is needed
To help your travel agent provide better assistance when enabled
To support journey-related features when applicable