The information in this document applies to our website and mobile application visitors and users (“users”, “you”, “your”). For information applying to visitors, users, and others who reside in the State of California, please click here.



Protecting your Personal Information 🔒

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Welcome to Jour, your new Journaling companion.

Jour is here to help you feel your best, offering you both a place to jot down what's on your mind as well as guided Journals.

The following document sets forth our “Privacy Policy” which governs our use of the Personal Information (as defined below) you submit through your use of our Service (as defined below). Please read our Privacy Policy carefully.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our users. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us at privacy@jour.com.

We understand that there is a lot of information in this Privacy Policy. We have tried to make it as accessible, precise and transparent as possible. However, if you still find that it is too dense or daunting, here are the answers to the top three questions that we are commonly asked:

Top 3 Questions 🤷

Q1 - What does Jour do with your Personal Information, journal entries and other data?

Your journal entries are meant to be read and accessible only by you. Your entries are encrypted by default by Jour, except for certain items such as some entries titles, moods and activities you enter. Moreover, we highly recommend that you add an additional layer of encryption by encrypting your journal entries with your own encryption key which you can set up in the settings. This will prevent anyone to access your journal entries without your own encryption key. We don't sell any of your data with third parties. We are making money by offering premium services and not by selling your personal data.

We can share some of your data (excluding any journal entries of course!) with third parties but only in compliance with the terms of our Privacy Policy below and mainly to conduct research on users' demographics, interests, and behavior and help continually improve our Service. We do have to analyze some data in case of crashes, and we can look at meta-data to see how many people are journaling at any given time, or generally how users interact with the Jour App, but that’s about it. We do advertise our services, so you may be retargeted by some ads, but once again, we have no access to your personal journal entries.

Q2 - If you terminate your account, does your data get erased/anonymized?

Yes! Except for any logs that we might still have in our system or in the systems of some of our third-party providers. But we can never see anything that you journal and you can still exercise your right to erasure at privacy@jour.com.

Q3 - Are your Personal Information safe on Jour?

Jour uses all appropriate technical and organizational measures to protect your Personal Information on the App. We take reasonable steps to protect your information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Measures we take, include - but are not limited to, the following: we offer you to encrypt the content you write using the Advanced Encryption Standard (AES) with an encryption key of your choice. Your password is stored as a bcrypt hash, so nobody can see it, including members of Jour's team. We keep track of security vulnerabilities of every dependency we use, on any project, to make sure it's fixed as soon as possible. We back up regularly our database to make sure no user data is lost if something unexpected happens.