Urban Mobility Co., Ltd. (hereinafter referred to as the “Company”) complies with the personal information protection regulations in relevant laws such as the Act on Promotion of Information and Communication Network Utilization and Information Protection, and the Personal Information Protection Act. We are doing our best to protect the rights and interests of members. The company informs you of the purpose and method of using the personal information provided by members through the personal information processing policy, and what measures are being taken to protect personal information. When the company revises its privacy policy, it will be notified through app notices (or individual notices). This policy will take effect on February 01, 2021.

Article 1 (Purpose of collecting and using personal information)

The company collects and processes personal information for the following purposes, such as member management, service development, provision and improvement, and a safe mobile use environment. The processed personal information is not used for purposes other than the following purposes, and prior consent will be sought when the purpose of use is changed.

  1. These terms and conditions become effective when the member or the personal location information subject who applied for the service agrees to these terms and conditions and registers as a user of the service according to the prescribed procedure set by the company.

  2. Confirmation of intention to join and withdraw from membership

  3. Confirmation of the identity of the name holder of the mobile phone number and the applicant for membership

  4. A driver's license to drive a member's motorized bicycle (Class 1 large license, class 1 normal license, class 1 small license, class 2 normal license, class 2 small license, and class 2 motorized bicycle) , International driver's license means a license, but a practice driver's license is excluded.)

  5. Determining whether the company approves the membership application, such as whether the member has a reason for refusal to join the member

  6. Provision of services to members

  7. Identification of members using the service

  8. Confirmation of identity between the applicant and the member of the electric moped rental

  9. 1 member 1 account grant

  10. Prevention and sanctions against acts that interfere with smooth operation of the service, including account theft and fraudulent transactions, and fraudulent use

  11. Membership management, such as monitoring member's violation of laws and terms and conditions, company actions against member's violation of laws and terms and conditions, payment of coupons to members, expiration, identification of members' works

  12. Notification and delivery of information to members of the company required by the terms and conditions

  13. Establishment of a service use environment that users can use with confidence in terms of security, privacy, and safety

  14. Service improvement, improvement and new service development through age, gender, service use record, mobile application “MOBIGO” access frequency and statistical analysis, etc.

  15. In the event of a dispute between the company and a member, dispute resolution, dispute settlement, member inquiries or complaints

  16. Respond to billing of service usage fees, inability to charge (member's registration card is over period, contract termination, validity, insufficient balance, exceeded the limit, false registration of members, misregistration, etc.), to member objections to billing Response to

  17. Collection and use for identification and treatment of causes in case of an accident