Fanagement Inc. (which we call the "Company") values the protection of users' personal information in terms of using Fanddle App Service (which we call the "Services"), a wireless Internet service (including web, mobile web, and app service) that the Company provides. We do our utmost to protect users' personal information.

The Company complies with the Personal Information Protection Law, the law regarding the promotion of information and communication network use and protection of information, and other relevant laws and regulations that are set by the state institution.

The Company complies with applicable laws, personal information protection regulations, and guidelines prescribed by the Company, and it is disclosed on the Services operated by the Company (including web, mobile sites, and smartphone app) for users to easily view it at any time.

This Privacy Policy is applied to the users of Fanddle Service and other related services. The following subparagraph contains the purpose and method of using the personal information provided by users and what measures are being taken to protect thereof.

◆ Collection of Personal Information

1. The Company collects the minimum personal information to provide the Services and such information and purpose are informed beforehand. If the user reads this Privacy Policy and clicks the "Complete Sign up" button or checks "Confirm" or "I agree" after he/she enters the required articles, it is deemed that the user agrees to the processing of personal information.

2. We collect the personal information of users by dividing it into information (required information) that is essential for the performance of essential functions of the service and information additionally required to provide services according to the needs of the users (optional information). If you do not agree to the collection of the required information when you sign up, please be informed that there are some disadvantages of receiving products or services provided by Fanddle.

3. We do not collect personal information that may significantly infringe on the basic human rights of users, such as race and ethnicity, ideology and creed, place of birth and domicile, political orientation, criminal record, and health status. However, if it is unavoidable depending on the type of user and the characteristics of the service provided, it may be processed if the user has consented in advance to disclosure directly to unspecified people through external services or linked services or to be disclosed in the Fanddle services.

4. The personal information of users is collected and used through the confirmation of identity via a letter form of website•phone number•wire telephone•fax, service or event query via phone•Q&A board•email, delivery request, provision from join corporation, a consignment of processing to an identity verification institution and via a collection tool for generation information for fixed-mobile service.

5. Individual personal information is collected, used, and provided in accordance with the purposes stated below, and the following information includes not only the information provided when you sign up but modified information (if users modify themselves or users request so).

<Sign Up Process>

Required

This table includes division, collection and exploitation articles, and purpose.

Collection·Purpose of Use

Name, date of birth, ID, password, email, username, mobile phone number (for verification), gender, information of legal representative for 14 or under (name of legal representative, mobile phone number, email, encoded identification information of legal representative)

① Operation and maintenance of membership system (joining thought, verification of age·qualification, restriction compliance, processes of sign-up or withdrawal)

② Communication channel for significant matters such as modification of terms of service, service agreement, and privacy policy, modification·suspension·malfunction·interruption of the service

③ Service query, grievance settlement, and result notification

④ Violation of service-related laws and regulations such as Copyright Act, Information Communications Network Act, and Youth Protection Act, and misappropriation of service that infringes other company and the rights of users

⑤ Acess to users' information and fulfill the right of amendment in accordance with laws related to personal information protection

⑥ Retention and performance of preservation duty pursuant to the relevant laws and regulations such as the Information Communications Network Act

Connecting to Kakao Account : Kakao profile information (username/profile picture), email (optional)

This table includes division, collection and exploitation articles, and purpose.

Collection·Purpose of Use

Mobile phone number, email

① Promotions and marketing purpose of events, new/renewal product·service notice

③ Development of new service and reflection of feedback for customer service

<Use of Service>

Required

This table includes division, collection and exploitation articles, and purpose.

Collection·Purpose of Use

If you choose mobile phone·i-PIN identity verification: name, date of birth, gender, domestic or foreign status, duplicate registration confirmation information, encoded identifying information, age or identity verification pursuant to the relevant laws and regulations for financial trade

Information of legal representative (name of legal representative, mobile phone number, email, encoded identification information of legal representative), consent of legal representative for financial trade

① Information of payment method

• Credit card, gift card, bank transfer, account transfer : payment approval number
• cellphone·smartphone : mobile phone number, phone carrier, payment approval number etc.

② Retention and performance of preservation duty pursuant to the relevant laws and regulations

③ Consignment of paid service contract implementation (The company does not save the information such as credit card company, credit card number, expiry date, phone number, and gift card number at payment stage.)

Name of the purchaser, phone number of the purchaser (mobile phone number, email), recipient's name, recipient's phone number (mobile phone number, wire phone number), shipping address, ID (when purchasing Fanclub signup item), date of birth

This table includes division, collection and exploitation articles, and purpose.

Collection·Purpose of Use

Service use history, site history, IP Address, Cookies etc.

① Verification of service use history

② Sanctions against illegal acts and illegal use prohibited in related laws, terms of service, and detailed user guides, etc.

③ Retention and performance of preservation duty pursuant to the relevant laws and regulations

④ Access frequency analysis and utilization of statistics to provide customized customer service

⑤ Expansion of system infrastructure to provide a seamless service

Optional

This table includes division, collection and exploitation articles, and purpose.

Collection·Purpose of Use

SNS ID, SNS contact email Link SNS account

Name, ID, username, mobile phone number, information of legal representative, terminal information, phone carrier, bank account information, credit card information, etc.

Inquiries regarding service use, customer service for refund or service failure

Name of bank, bank account, name of account holder

① Cash refunds

② Retention and performance of preservation duty pursuant to the relevant laws and regulations

Mobile phone number, proof of business license income tax deduction

Name, ID, username, mobile phone number, wire phone number, address, email, gender, date of birth, shipping address, etc.

① Target marketing, on-offline event or giveaway

② Prize delivery for event winners

③ Consignment of the above ①, ② or provision of the third party (We only use the minimum personal information until the winner is drawn, and prior notice and consent must be obtained for information on events, etc.)

◆ Retention of collected personal information and use period

The user's personal information is to be destroyed immediately once the purpose of the collection and use of personal information is fulfilled. However, the following personal information is destroyed after being kept for a certain period in accordance with internal policies.

1. In accordance with internal policies of the Company

(1) Complaint response for modification of personal information

• retention period : 5 years after personal information change
• retention information: Personal information change history (ID, name, address, email, phone number, etc.)

2. In a case of a user directly requests the preservation of personal information or a case of the Company obtains the user's consent individually

• retention period and information : Articles which obtained the user's request or consent•retain only for a certain period of time

3. In a case of a decision to preserve without users' consent under related laws and regulations

<retention period : 5 years>

This table includes division, collection and exploitation articles, and purpose.

Preservation information of the underlying law

Records on the legal contract on consumer protection in eCommerce or withdrawal of membership

Consumer Protection Act in eCommerce, Commercial Act, Framework Act on National Tax, Income Tax Act, Corporate Tax Act, Value Added Tax Act, Records on payment and supply of goods, commercial books, business slips, and documentary evidence

<retention period : 3 years>

This table includes division, collection and exploitation articles, and purpose.

Preservation information of the underlying law

Act on Consumer Protection in e-Commerce, etc.

Records on customer complaints or grievance settlement

<retention period : 6 months>

This table includes division, collection and exploitation articles, and purpose.

Records of access to the site of the Preservation of Information and Communication Secrets Act

◆ Provision of Personal Information to Third Party

1. The Company uses users' personal information within the scope of obtaining consent by notifying users through the terms of use and privacy policy. We do not exceed such a range or provide it to any third party. In the case of providing personal information to a third party, we notify users in advance of the recipient, the purpose of use of the recipient, the articles of personal information to be provided, and the retention period and ask for consent. If users do not consent, we shall not provide thereof. However, if a user does not provide personal information to a third party when using the affiliated service, the affiliated service cannot be used, or in case of the affiliated service cannot be applied, we inform you of the purpose and disadvantages in case of refusal of consent

2. However, for reasons stipulated by laws such as the Information and Communications Network Act, the personal information of users may be used or provided to third parties without users' consent in the following cases.

(1) In the case of necessity for the fare allocation according to the service provision

(2) In case there are particular regulations in other laws such as the Communications Secret Protection Act, the Framework Act on National Taxes, the Information and Communications Network Act, the Telecommunications Business Act, the Local Tax Act, and the Criminal Procedure Act

However, the personal information of users will not be provided unconditionally, even if there is a special provision in the law and the administrative agency or investigative agency has requested it for administrative or investigative purposes. It is provided only when it can be confirmed that it is the data required by the law based on related data.

3. The Company provides personal information as follows for service use and event promotions.

<The provided one>

Concert Host / Organizer

This table includes division, collection and exploitation articles, and purpose.

Provided articles, purpose of provision, retention and period of use

① Purchaser's information (ID, name, mobile phone number, email)

② Ticket booking, cancellation, refund information

③ Information of recipient (name, mobile phone number, wire phone number), shipping address

④ tracking number

◆ Destruction of Personal Information

The user's personal information is to be destroyed immediately once the purpose of the collection and use of personal information is fulfilled. The procedure and method of destruction are as follows:

1. Stage of Destruction

The entered personal information for joining the Services is to be deleted or destroyed once the purpose of the use is fulfilled in accordance with internal policies and other related laws and regulations.

2. Method of Destruction

Personal information written in a written form or printed on paper is destroyed by incineration with a shredder or dissolving it by chemical treatment, and personal information in the form of an electronic file is deleted using a method that cannot be recorded.

◆ The Rights of Users and Legal Representatives and its Exercise

1. Users can view or modify their registered personal information at any time. If users want to view or modify their information, it can be done by clicking the 「Change My Info」 button.
2. Users can withdraw the contents that they have agreed to regarding the collection, use, and provision of personal information when they sign up. You can request directly by clicking 「Unsubscribe membership」.
3. When a user or a user's legal representative requests to view, prove, or correct personal information, we will faithfully respond to the user's request. If it is deemed necessary to correct or delete personal information, such as errors found or the retention period expired, we will take action without any delay.
4. The Company takes protective measures to prevent disadvantages to children and their legal representatives due to personal information provided by children under the age of 14 (hereinafter the "Children").

(1) In the case of collecting personal information for the Children's service subscription, using mobile personal information beyond the range of consent obtained at the time of initial service subscription, or providing it to a third party, the consent of the child's legal representative is to be obtained.

(2) We may request the minimum necessary information such as the legal representative's name and contact in order to obtain the consent of the legal representative. In this case, the purpose of collection, use, or provision of personal information and the need for consent of a legal representative is notified to the child in plain language that the child can easily understand.

(3) The personal information of the legal representative collected to obtain the consent of the legal representative shall not be used or provided to a third party for any purpose other than to confirm the consent of the legal representative.

(4) A legal representative may withdraw consent to the collection, use, or provision of personal information of the child under 14 years of age. He/she may also request to view or correct errors in personal information provided by children under 14 years of age.

5. In the case of Article 3 and 4 above, if the personal information is specified as the object of collection or storage in other laws, such as in case of postponement, restriction, or refusal of a request for access, proof, or correction thereof, we will inform users of the reason and how they can raise objections through email entered by users or customer care.

6. In the case of the user or the legal representative of a user under the age of 14 requests access or proof through wire or in writing, proof of identity verification or power of attorney and certificate of seal impression that proves agency relationship, and a copy of the requestor's or agent's ID card are required to confirm the own will and agent's identity.

7. The personal information that is requested to be terminated, deleted, or corrected by users or legal representatives shall be processed as specified in "Period of storage and use of personal information", and it is restricted from being viewed or used for other purposes.