Effective date: 19 March 2026
This Privacy Policy explains how Traitus – AI chat & courses (“Traitus”, “we”, “us”) collects, uses, shares, and protects information when you use our mobile app and related services (the “Service”).
Developer: HOMAHAD HAFIZ BIN CHE HAMID
Contact email: clickerhizers@gmail.com
What information we collect
- Information you provide
- Content you submit to the Service (for example: messages, prompts, notes, uploads) (“User Content”).
- Support requests and feedback you send us.
- Information collected automatically
- Device and app data (e.g., device model, OS version, app version, language, time zone).
- Usage data (e.g., screens viewed, features used, in-app events, crash logs, performance data).
- Approximate location derived from IP address (if applicable).
- Payment information
- If you purchase a subscription or in‑app purchase, payments are processed by Apple/Google. We do not receive your full card details (we may receive limited purchase/receipt status).
How we use your information
We use information to:
- Provide, maintain, and improve the Service.
- Personalize your experience (such as recommending content).
- Process subscriptions and access entitlements.
- Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
- Communicate with you about updates, support, and important notices.
- Comply with legal obligations.
AI features and User Content
- User Content may be processed to provide AI features (for example, generating responses, summaries, or course guidance).
- We may use service providers to process User Content on our behalf to operate the Service.
- Do not submit sensitive information (such as medical information, government IDs, or other highly sensitive data) unless you are comfortable doing so.