Last Updated: January 13, 2026

1. Introduction

Welcome to SnagMail ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it when you use our mobile application (the "App").

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the App, creating projects, or generating reports.

Personal Information Provided by You:

• Name and Email Address (for account creation and authentication)
• Profile Information
• Photos and Images (uploaded for Snag Reports)
• Project Details (titles, descriptions, locations)

Information Automatically Collected: We may automatically collect certain information when you visit, use, or navigate the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

3. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and logon process: We use Google Firebase Authentication to handle sign-ins.
• To provide the App's core functionality: Creating, saving, and syncing your audit projects and reports.
• To generate PDF Reports: Your data is processed to create the PDF documents you request.
• To send administrative information: We may use your email to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

4. Third-Party Service Providers

We usually share information with the following categories of third parties:

• Cloud Computing Services: We use Google Firebase (Firestore, Storage, Cloud Functions) to store your data and images securely.