LoverNest App respects and protects the personal privacy rights of all users of its online services. To provide you with more accurate and personalized services, our Privacy Policy covers how we collect, use, disclose, transmit, and store your information. However, the Privacy Policy will treat this information with a high degree of diligence and prudence. The Privacy Policy may update this Privacy Policy from time to time. By agreeing to the LoverNest App Service Agreement, you are deemed to have agreed to the entire content of this Privacy Policy. This Privacy Policy is an inseparable part of the LoverNest App Service Agreement. You are not required to provide the personal information we request, but in many cases, if you choose not to provide it, we will be unable to provide you with our products or services or respond to any issues you encounter.
We adhere to the principles of legality, legitimacy, and necessity, collecting only the information essential to achieve the product's functionality. The primary sources from which our company collects personal information include: information provided by you, information obtained during your use of our products or services, and information about you shared by third parties. We collect and use your personal information for the following product functionalities. If you do not provide relevant information or consent to our collection of such information, you may be unable to register as our user, enjoy certain services we provide, or achieve optimal service results.
1.1 Device InformationDevice information refers to information about the device you use when accessing our products or services. To ensure compatibility between the product/service and your device and to provide security services, when you use our products or services, we collect your device name, device model, device identification code, operating system and application version, language settings, resolution, and service provider network ID (PLMN) related information. This information is collected to help us analyze bugs, ensure your normal use of our products and services, improve and optimize your product experience, and safeguard your account security. Unless otherwise specified in this Policy, we will not provide your device information to any third party. However, we cannot guarantee that other third parties will not obtain your device information through other means or combine device information with other information to identify you personally. For any losses incurred as a result, you should seek compensation from the third party. The aforementioned device information is basic information collected to provide services. If you do not wish for your device information to be collected by us, it may result in our inability to provide you with normal services.
1.2 Log InformationFor necessary service security, when you use our products and services, the system may automatically collect certain information through cookies or other means and store it in server logs. Such information may include:
Detailed usage of our products and services, which may include the search terms you use, visited page addresses, and other information and content details you browse or request while using the services.Device or software information: In addition to the device information mentioned above, we may collect the version number of the software you use and browser type. To ensure the security of your operating environment or as required to provide services, we will collect information about the mobile applications and other software you use.Device event information, including crashes, system activity, and other related information.1.3 Other Information Collected With Your ConsentTo provide you with more convenient, higher-quality, and personalized products or services, certain specific functions of some of our products and services may require you to provide specific personal sensitive information. If you choose not to provide such information, you may be unable to use the corresponding functions normally, but this will not affect your use of other functions within the services. These functions include:(1) Camera-based application functions: After enabling the camera permission, you can use facial recognition functionality to enhance software confidentiality and privacy. In the future, we may apply facial recognition technology to more scenarios, but we will again confirm whether you are willing for us to use your facial information to achieve these extended functions.
You understand and agree that the aforementioned application functions may require you to grant us access to your camera, photo gallery, microphone, contacts, and calendar to achieve the collection and use of information involved in these functions. Please note that before collecting personal sensitive information, we will obtain your consent through pop-up windows or similarly prominent methods. If you actively provide your personal sensitive information, it means you agree to us processing your personal sensitive information for the purposes and methods described in this Policy.
We strictly comply with legal regulations and user agreements, using the collected information for the following purposes. If we use your information beyond these purposes, we will again explain to you and obtain your consent.
2.1 To meet your personalized needs: For example, language settings, location settings, and personalized help services.2.2 To provide you with services, product development, and service optimization: For example, when our system fails, we record and analyze information generated during the failure to optimize our services.2.3 For security purposes: For example, we will use your information for identity verification, security prevention, anti-fraud monitoring, archiving backups, and customer security services. For instance, security software you download or install may detect malicious programs or viruses or help you identify fraudulent information.2.4 To recommend advertisements, information, etc., that may interest you.2.5 To evaluate and improve the effectiveness of our advertising and other promotional activities.2.6 For software management: For example, software certification and upgrades.2.7 To invite you to participate in surveys about our services.2.8 To collect and use your relevant information under the following circumstances as stipulated by laws and regulations, where no authorization from you is required:
Related to national security and defense security.Related to public security, public health, and significant public interests.Related to criminal investigation, prosecution, trial, and execution of judgments.Necessary for safeguarding the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals, but where it is difficult to obtain the consent of the individual.Necessary for maintaining the safe and stable operation of the provided products and/or services, including detecting and handling product and/or service failures.Necessary for legitimate news reporting.Necessary for academic research institutions conducting statistical or academic research based on public interests, and when providing the results of academic research or descriptions externally, the personal information contained in the results is de-identified.Other circumstances stipulated by laws and regulations.2.9 Other purposes with your consent.To provide you with a better experience, improve our services, or for other purposes you agree to, in compliance with relevant laws and regulations, we may use information collected through certain services for our other services. For example, using information from your use of one service to display personalized content or advertisements in another service, or for user research analysis and statistical services.
To ensure service security and help us better understand the operation of our applications, we may record relevant information, such as the frequency of your application use, fault information, overall usage, performance data, and application sources. We will not combine the information stored in our analytics software with the personally identifiable information you provide in the application.
We are fully aware of the legal responsibilities we bear when illegal sharing, transfer, or public disclosure of personal information causes harm to the personal information subject. For all sharing, transfer, and public disclosure of your personal information, we will strictly adhere to the following terms:
(1) Sharing
Respecting user personal privacy is one of our basic principles. Except for the following circumstances, we will not share your personal information with any company, organization, or individual:(1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.(2) We may share your personal information as required by judicial or administrative authorities.(3) Sharing with affiliates: Your personal information may be shared with our affiliated companies. We will only share necessary personal information and will be bound by the purposes stated in this Privacy Policy. If an affiliate intends to change the purpose of personal information processing, it will again seek your authorization and consent.(4) Sharing with authorized partners: To achieve the purposes stated in this Policy, certain services will be provided by authorized partners. We may share certain personal information with partners to provide better customer service and user experience. We will only share personal information for legitimate, just, necessary, specific, and clear purposes, and only share the personal information necessary to provide the services. For example, when you purchase our products online, we must share your information with logistics companies. Our partners are not authorized to use the shared personal information for any other purposes.For companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements requiring them to process personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
Examples of embedded third-party code and plugins transmitting personal information:Umeng+ SDK
Purpose: Data analysisScenario: User new retention and other data statisticsThird-party name: Beijing Ruixun Lingtong Technology Co., Ltd., Youmeng Tongxin (Beijing) Technology Co., Ltd., Zhejiang Alibaba Cloud Computing Co., Ltd., Beijing Diyuanxin Internet Data Technology Co., Ltd., etc.Personal information involved: Device MAC address, unique device identification code (IMEI/android ID/IDFA/OPENUDID/GUID/SIM card IMSI information/ICCID)Third-party website link: https://www.umeng.comPrivacy Policy: https://www.umeng.com/page/policyInformation collection method: SDK collectionBugly SDK
Purpose: Troubleshooting crash issuesScenario: Collecting and analyzing crash situations during user usageThird-party name: Shenzhen Tencent Computer Systems Co., Ltd.Personal information involved: Device MAC address, unique device identification code (IMEI/android ID/IDFA/OPENUDID/GUID/SIM card IMSI information/ICCID), CPU architecture type, disk/memory space usage, network type, mobile phone model, Android system version, Android system API levelThird-party website link: https://bugly.qq.com/v2/Privacy Policy: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56Information collection method: SDK collection(2) TransferWe will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.In the event of a merger, acquisition, or bankruptcy liquidation, if personal information transfer is involved, we will require the new holder of your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require that company or organization to re-seek your authorization and consent.(3) Public DisclosureWe will only publicly disclose your personal information under the following circumstances: