**Last Updated:** September 19, 2025
**Version:** 1.1
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## **1. OBJECTIVE**
This Privacy Policy ("Policy") has been adopted by Klynn ("we," "our," "us," or "App") to process the personal data of users in accordance with general principles of privacy and the provisions of applicable data protection legislation, particularly the General Data Protection Regulation (GDPR) and other relevant privacy laws.
Your personal data, which you have provided or will provide to our App and/or obtained by our App through any means, may be processed by our App as "Data Controller" in the context of the objectives of processing your personal data and in connection with such purposes, in a limited and measured manner, by maintaining the accuracy and up-to-date version of the personal data as reported or notified to our App.
Such data may be recorded, stored, preserved, reorganized, and transferred to institutions authorized to request such personal data by law, and shall be transferred, classified, and shared with third parties within the country or abroad under the conditions stipulated by legislation and upon your explicit consent if necessary.
This Privacy Policy describes which data we collect, how we intend to use, store, protect and share the data we collect, how you can withdraw your consent for the processing of such data, and how you can correct and revise the data.
Klynn is an AI-powered mobile application that provides comprehensive analysis of cosmetic, skin care, and oral care products by aggregating publicly available product information from web sources and providing AI-driven summaries and analysis.
**IMPORTANT DISCLAIMER:** Klynn does not provide medical advice or recommendations. We solely provide summaries and analysis of publicly available product information found on the web for informational purposes only.
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## **2. COLLECTION OF PERSONAL DATA AND METHODS**
The App may process your personal data for the purposes specified in this Privacy Policy. We collect information by fair and lawful means, with your knowledge and consent, where such consent is required by applicable law. We also inform you of the reasons for collecting such information and how it will be utilized. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of the desired services without such data.
The personal data of users collected and processed by the App, in particular, includes the following categories:
### **Identity and Contact Information**
- **Name and email address** (only when you contact us for customer support)
### **Geolocation Information**
- Approximate geolocation data requested upon application initialization
- Collected solely for the purpose of displaying local retail establishments for searched products
- Processing is not mandatory for primary service provision
### **Process Security Information**
- Internet Protocol (IP) address and device identifiers (including Identifier for Advertisers-IDFA and Identifier for Vendors-IDFV)
- Device specifications, operating system information, and application version data
- Network connection metadata and session information
- Application usage analytics, performance metrics, and diagnostic data
### **User-Generated Content**
The App collects the following categories of user content:
**Visual Content:**
- Product images and photographs uploaded for artificial intelligence-powered analysis
- **Processing Method:** Visual content is transmitted directly to third-party AI services without intermediate storage on App servers
- **Permissions Required:** Access to device camera, photo gallery, and file storage systems
- **Consent Implications:** Denial of such permissions may result in limited access to certain application features
**Communication Content:**
- Messages and correspondence transmitted through customer support channels
**IMPORTANT NOTICE:** IT IS STRICTLY PROHIBITED TO UPLOAD USER CONTENT CONTAINING PERSONALLY IDENTIFIABLE INFORMATION, SENSITIVE PERSONAL DATA, OR CONFIDENTIAL INFORMATION, EXCEPT FOR PRODUCT PHOTOGRAPHS SPECIFICALLY INTENDED FOR ANALYSIS PURPOSES.
### **Usage Analytics and Behavioral Data**
- Application navigation patterns and feature utilization statistics
- Session duration, frequency metrics, and user engagement data
- Performance diagnostics, error reports, and system optimization data
- Anonymized user interaction patterns and behavioral analytics
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## **3. PURPOSES OF DATA PROCESSING**
The App processes your personal information for various purposes, which vary based on your interactions with our Services. To ensure transparency and facilitate understanding, we have categorized the types of data collected through our Services and the corresponding processing purposes.
### **Provision and Enhancement of Services**
- To provide artificial intelligence-powered cosmetic and skin care product analysis services
- To enable access to and utilization of application features and functionalities
- To process and analyze visual content uploaded for AI-powered recognition and evaluation
- To display local and global retail establishments based on approximate geolocation data
- To provide technical support, customer service, and respond to user inquiries and requests
- To manage customer relationship processes and maintain service quality
- To conduct customer satisfaction surveys and quality assurance activities
- To operate, maintain, enhance, and provide all features and functionalities within the application
- To improve application performance, optimize user experience, and ensure system efficiency
- To develop new features and functionalities based on usage analytics and user feedback
- To monitor and analyze application effectiveness, user engagement metrics, and service performance
- To maintain user preferences and settings for enhanced user experience continuity
- To ensure application security, prevent unauthorized access, and maintain data integrity
### **Personalization and Optimization**
- To personalize the application experience based on user behavior patterns, preferences, and historical interactions
- To provide customized product recommendations and tailored analysis results
- To display geographically relevant retail establishments based on user approximate location data
- To optimize search algorithms, improve product matching capabilities, and enhance result accuracy
- To refine artificial intelligence models and enhance the precision of product analysis based on user interactions and feedback
### **Communication and Administrative Purposes**
- To respond to customer support inquiries, technical assistance requests, and user communications
- To transmit essential application updates, service announcements, and operational notifications
- To provide technical support services, troubleshooting assistance, and system maintenance communications
- To notify users of new features, service improvements, or updates that may be of interest based on usage patterns
### **Legal Compliance and Risk Management**
- To comply with applicable laws, regulations, and legal obligations
- To enforce our Terms of Service, this Privacy Policy, and other applicable agreements
- To protect the rights, privacy, safety, and security of the App and its users
- To prevent fraudulent activities, ensure application security, and maintain system integrity
- To respond to lawful requests from authorities and prevent illegal or unauthorized activities
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## **4. THIRD-PARTY SERVICES AND DATA SHARING**
We work with the following third-party services to provide our app functionality:
**Google Gemini AI:** Product analysis and image recognition
Privacy Policy: [Google AI Terms of Service](<https://ai.google.dev/terms>)
**OpenAI, L.L.C., its affiliates:** AI-generated content provider
Privacy Policy: [OpenAI Privacy Policy](<https://openai.com/policies/row-privacy-policy/>)
**Supabase:** Backend services and data storage
Privacy Policy: [Supabase Privacy Policy](<https://supabase.com/privacy>)
**Amplitude Analytics:** App usage analytics and performance monitoring
Privacy Policy: [Amplitude Privacy Policy](<https://amplitude.com/privacy>)
**SerperDev:** Web search for product information
Privacy Policy: [SerperDev Privacy Policy](<https://serper.dev/privacy>)
**RevenueCat:** Subscription management (if applicable)
Privacy Policy: [RevenueCat Privacy Policy](<https://www.revenuecat.com/privacy>)
We do not sell, trade, or rent your personal information to third parties for marketing purposes. Data is only shared with these services for the specific purposes of app functionality.
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## **5. THIRD-PARTY WEBSITES AND APPLICATIONS**
Klynn may contain links to other websites or applications (particularly seller websites) that are not controlled by us. These linked websites may have different terms and privacy policies. We cannot be held responsible for the privacy practices or content of these external sites.
We collect information by fair and lawful means, with your knowledge and consent. We inform you why we're collecting information and how it will be used. You are free to refuse our request for information, though this may limit some app features.
When using Klynn, you may access third-party websites through seller links. Please be aware that your interactions with these third-party sites are governed by their own privacy policies and terms of service, not ours.
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## **6. DATA SECURITY AND PROTECTION**
We implement appropriate technical and administrative measures to protect your personal information:
- **Encryption:** Data in transit is protected using HTTPS/TLS encryption
- **Access Controls:** Limited access to data on a need-to-know basis
- **Secure Infrastructure:** Hosted on enterprise-grade cloud services
- **Regular Updates:** Security patches and system updates
- **No Image Storage:** Product photos are processed instantly without storage
### **Data Retention**
- **Contact Information:** Retained until you request deletion
- **Analytics Data:** Anonymized and aggregated after processing
- **Images:** Never stored - processed immediately and discarded
- **Usage Data:** Retained for app improvement purposes with automatic cleanup
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## **7. YOUR PRIVACY RIGHTS**
### **General Rights**
- **Access:** Request information about data we hold about you
- **Correction:** Update inaccurate or incomplete information
- **Deletion:** Request removal of your personal data
- **Restriction:** Limit how we process your data
- **Portability:** Receive your data in a portable format
### **GDPR Rights** (For EU Users)
Where General Data Protection Regulation (GDPR) is applicable, data subjects have the following additional rights:
- **Right of access:** Learn whether personal data is being processed and access your data
- **Right to correction:** Request correction of inaccurate or incomplete information
- **Right to remove:** Request deletion of personal data under GDPR conditions
- **The Right to Restriction of Processing:** Request limitation of data processing under GDPR conditions
- **Right to object:** Object to certain types of data processing
- **Right to data portability:** Request data transfer to another organization
- **Right to object to automated decision-making:** Object to automated profiling
### **Communication Preferences**
- Opt-out of promotional communications
- Control push notifications through device settings
**To exercise these rights, contact us at:** hi@klynn.app
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## **8. INTERNATIONAL DATA TRANSFERS**
Our services operate globally and may involve transferring your information to countries outside your residence. When transferring data internationally, we ensure adequate protection through appropriate safeguards and compliance with applicable data protection regulations.
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## **9. CHILDREN'S PRIVACY**
Klynn is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years of age.
If we become aware that we have collected personal information from a child under 16, we will delete such information immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hi@klynn.app.
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## **10. COOKIES AND TRACKING TECHNOLOGIES**
Cookies and similar tracking technologies may be used to enhance your experience with our services and analyze app performance. These technologies help us understand how you interact with our app, remember your preferences, and provide personalized content.
You can manage these technologies through your device settings, though some app features may not function properly if disabled. Since Klynn is primarily a mobile application, most data collection occurs through app analytics rather than traditional web cookies.
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## **11. UPDATES TO THIS PRIVACY POLICY**
We may update this Privacy Policy from time to time to reflect changes in our practices, new features, or legal requirements. When we make significant changes:
- We will notify users through the app
- The updated policy will be posted with a new date
- Continued use of the app constitutes acceptance of changes
We encourage you to review this Privacy Policy periodically for updates.
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## **12. CONTACT INFORMATION**
For questions about this Privacy Policy or to exercise your privacy rights:
**Email:** hi@klynn.app
**Subject Line:** Privacy Policy Inquiry
**Response Time:**
- General inquiries: Within 30 days
- Urgent security matters: Within 72 hours
- Legal requests: As required by applicable law
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## **13. ACKNOWLEDGMENT**
By using the Klynn app, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
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