Last Updated: June 18, 2025
This Privacy Policy describes how Invio.app ("we", "us", or "our") collects, uses, and shares your information when you use our Service.
1. Information We Collect
- Information You Provide Directly:
- Account Information: Your name, email address, and password when you register.
- Financial Documents: The receipts, invoices, bank statements, and any other documents you choose to upload.
- Payment Information: Your payment details, which are processed by our third-party payment processor. We do not store your full credit card number.
- Information We Collect Automatically:
- Usage Data: Information about how you use the Service, such as features you access and actions you take.
- Log and Device Data: Your IP address, browser type, device information, and operating system.
- Cookies: We use cookies to operate and administer our Service. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our Service.
- To process your documents as you direct.
- To communicate with you, including sending service-related emails and responding to support requests.
- To process payments.
- For security, and to prevent fraud and abuse.
3. How We Share Your Information
- With Third-Party Service Providers: We share information with vendors who help us operate our Service, such as cloud hosting providers, payment processors, and analytics providers. These vendors are contractually obligated to protect your data.
- For Legal Reasons: We may disclose your information if required by law or if we believe in good faith that it's necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We implement commercially reasonable technical and administrative security measures to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
Account data: Retained while your account is active and for a reasonable period after closure. Financial documents are retained according to your plan.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Data Rights
Depending on your location, you may have the following rights:
- The right to access the personal data we hold about you.