More people are under control of the US prison system (8 million+) than receive parking tickets each year. Meanwhile, companies in the private prison industry, such as JPay, make billions charging inmates for contacting their families.
Sending letters to inmates in prison isn't easy—one small mistake like using the wrong envelope, forgetting the inmate ID, or adding the wrong unit number can lead to a letter being rejected. Add the inconvenience of going to the post office on top of that, and it's no wonder that so many people give up on sending letters or trying to keep in touch at all.
Communicating with loved ones in prison shouldn't be this hard. Through our new prison product, we make the process of sending letters as easy as writing a text or an email. Thanks to our newly integrated mailing technology and encrypted database, users can send letters to any prison straight from our app or website. They can also receive responses from inmates for a genuine two-way communication experience. We offer three main features:
Through our new search tool, users can easily locate their loved ones and the facilities at which they're being held, whether it's a federal, state, county, or ICE detention center.
All they need is the inmate's name and the state they're located in. It's an easy three-step process:
Our second feature makes it easy for you to write to inmates. We remove the hassle of going to the post office and also guide you through the required steps so that you can focus on the most important thing—writing a message to your loved ones. All you have to do is write or upload your message through DoNotPay, and we'll make sure it gets delivered. The process is as follows: